Privacy Policy Effective Date: 09-13-2024

1. Introduction

This Privacy Policy sets forth the privacy policy applicable to information collected though all sites (“Site” or “Sites”) of RDJ Bakeries Ltd. As used herein, “You” and “Your” refers to any individual, company or legal entity that accesses or otherwise uses the Sites. By using any Site, you are consenting to the terms set forth in this Privacy Policy in effect at the time you use the Site.

2. Information Collection

What Personal Information Do We Collect?

In this Privacy Policy, “Personal Information” means any information by which you can be personally identified, and includes Your name, Your address, Your telephone number, and Your e-mail address. However, some Sites may request Personal Information to help RDJ Bakeries Ltd. serve you more effectively, as described in more detail below.

Information we collect directly from you: RDJ Bakeries Ltd. Collects Personal Information from you only when you voluntarily submit such Personal Information and only:

(1) in connection with additional information requests or suggestions submitted by You,

(2) in connection with information entered by You as part of an inquiry or other input process, and

(3) in connection with employment applications.

We may collect some or all of the following information directly from you:

• your name
• your mailing address
• your telephone number
• your e-mail address
• details of your inquiries or requests

3. Use of Information

For What Purpose Do We Collect and Use Personal Information?

Regardless of the purpose for which Personal Information is submitted, it is RDJ Bakeries Ltd. policy to maintain all Personal Information as confidential and to collect, use and disclose such Personal Information for the following purposes only:

• for the specific purpose for which it was volunteered (for example, to receive notice from us, etc.);
• to track our visitors’ use of the Site for internal market research;
• to provide and administer products and services you request, and to disclose the information for any purpose related to the provision of requested products and services;
• to provide personal information to suppliers of products and services (as discussed in more detail below);
• to notify visitors about updates to the Sites or Services;
• as required by law or regulation, or as requested by government authorities;
• to maintain accurate customer records;
• to comply with legal and regulatory requirements;
• to consider your application for employment at RDJ Bakeries Ltd.;
• for other legitimate business purposes of RDJ Bakeries Ltd. or the Site.

4. Data Sharing and Disclosure

How Do We Share Your Information?

We will not share your Personal Information we collect from you with any third party, except as indicated in this Privacy Policy or as permitted or required by law. We will not disclose Your Personal Information that was submitted, unless you have otherwise expressly consented, or as described below, and any information provided to RDJ Bakeries Ltd. or third parties will be in an aggregate, anonymous format.

Important Exceptions: We may disclose your Personal Information to a third party without your consent if permitted or required by applicable law. We may also disclose your personal information, in accordance with applicable law, in connection with an actual or proposed corporate re-organization, a merger or amalgamation with another entity, or a sale of all or any of our assets, provided that the disclosed information continues to be used solely for the purposes permitted by this privacy policy by the entity acquiring the information.

Service Providers: We may retain agents, subcontractors, or service providers from time to time in relation to our business or the products or services that we provide. If we require a service provider to deal with your personal information, we will take reasonable steps to ensure that the service provider adheres to privacy procedures and will keep your personal information confidential. We will not provide more information than is necessary to the service provider and will ensure that the information is returned or destroyed once the purpose for which it was given is filled.

Our service providers may be located outside of Canada, and you acknowledge that personal information may be processed and stored in foreign jurisdictions with different privacy laws, and that the governments, courts or law enforcement or regulatory agencies in those jurisdictions may be able to obtain disclosure of that personal information through the laws of the foreign jurisdiction.

Links

If the Sites contain links, the linked sites are controlled by and maintained by independent parties. RDJ Bakeries Ltd. does not control use of information provided to third parties and all such information will be governed by such party’s privacy policy.

Consent

We will obtain your consent to collect, use or disclose Personal Information except where we are authorized or required by law to do so without consent. Your consent can be express, implied, or given through an authorized representative such as a lawyer, agent, or broker.

Consent may be provided orally, in writing, electronically, through inaction (such as when you fail to notify us that you do not wish your Personal Information collected/used/disclosed for various purposes after you have received notice of those purposes) or otherwise.

You may withdraw consent at any time, subject to legal, contractual, and other restrictions, provided that you give us reasonable notice of withdrawal of consent. If you notify us that you withdraw consent, we will inform you of the likely consequences of that withdrawal of consent, which may include our inability to provide certain services for which that information is necessary.

Limits on Collection of Personal Information

We will not collect personal information indiscriminately but will limit collection of personal information to that which is reasonable and necessary. We will also collect personal information as authorized by law.

Limits for Using, Disclosing and Retaining Personal Information

Your Personal Information will only be used or disclosed for the purposes set out above and as authorized by law.

We will destroy, erase, or make anonymous documents or other records containing Personal Information, as soon as it is reasonable to assume that the original purpose is no longer being served by retention of the information and retention is no longer necessary for a legal or business purpose.

We will take due care when destroying personal information so as to help prevent unauthorized access to the information.

Accuracy of Personal Information

We will make a reasonable effort to ensure that Personal Information we are using or disclosing is accurate and complete. Because you provide much of the Personal Information we collect, we depend on you for providing accurate information.

If you demonstrate the inaccuracy or incompleteness of Personal Information, we will amend the information as required. If appropriate, we will send the amended information to third parties to whom the information has been disclosed.

If a challenge regarding the accuracy of Personal Information is not resolved to your satisfaction, we will annotate the personal information under our control with a note that the correction was requested but not made.

5. Data Security

How Do We Keep Your Information Secure?

We have reasonable and appropriate security measures in place to protect the loss, misuse and alteration of Personal Information under our control. Please be advised, however, that while we strive to protect Your Personal Information and privacy, we cannot guarantee or warrant the security of any information you disclose or transmit to us online and cannot be responsible for the theft, destruction or inadvertent disclosure of your Personal Information.

6. User Rights

Providing Access

You have a right to access your Personal Information held by us. Upon written request and authentication of identity, we will provide you your Personal Information under our control. We will also give you information about the ways in which that information is being used and a description of the individuals and organizations to whom that information has been disclosed. In some situations, we may not be able to provide access to certain Personal Information (e.g., if disclosure would reveal personal information about another individual, the personal information is protected by solicitor/client privilege, the information was collected for the purposes of an investigation or where disclosure of the information would reveal confidential commercial information that could harm our competitive position). We may also be prevented by law from providing access to certain personal information. If we refuse an access request, we will notify you in writing, document the reasons for refusal and outline further steps which are available to you.

Correction

You have the right to update your personal information that we hold. To request a correction, please submit a written request along with verification of your identity. Once we have confirmed your identity, we will process your request and update your personal information as needed. We will notify you of the actions taken or provide reasons if we are unable to fulfill your request.

Deletion

You also have the right to request the deletion of your personal data, subject to certain legal conditions and exceptions. To make a deletion request, please provide a written request and verify your identity. After verifying your identity, we will process your request to delete the relevant personal data. We will inform you of the actions taken or the reasons if we are unable to comply with your request.

7. Changes to Privacy Policy

RDJ Bakeries Ltd. reserves the right, at its discretion, to change, modify, add or remove portions of this Privacy Policy from time to time. The amended Privacy Policy will be effective upon posting on the Site. Your continued use of the Site and/or the services on the Site constitutes your assent to such amended Privacy Policy and Your agreement to be bound thereby. RDJ Bakeries Ltd. may, but is under no obligation to, provide you notice of such modifications to this Privacy Policy via e-mail or other communication.

8. Contact Information

Contact Us

If you have questions or concerns related to this Privacy Policy or our information practices, would like to update or correct information you have provided or would like to opt-out of promotional communications from us, please contact us at info@rdjbakeries.ca